Privacy policy
Last Updated: August 2026
At Late Notice, operated by Bonfy, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you visit our website, browse our products, place an order, create an account, or communicate with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our website or purchase products from us, we may collect different types of personal information depending on how you interact with our services.
This information may include: Contact Information
• Full name
• Email address
• Phone number
• Billing address
• Shipping address Payment Information
• Payment card details
• Payment method information
• Transaction details
• Payment confirmation information
Payment information is processed through secure payment providers. Late Notice does not intentionally store complete payment card details on its own servers. Order Information
We may collect information related to your purchases, including:
• Products purchased
• Order history
• Returns
• Exchanges
• Cancellation requests
• Customer service communications Account Information
If you create an account, we may collect:
• Username
• Password
• Account preferences
• Saved information Device and Usage Information
When you visit our website, we may automatically collect information such as:
• IP address
• Browser type
• Device information
• Operating system
• Website interactions
• Pages viewed
• Usage activity
This information helps us improve website performance and customer experience.
2. How We Collect Personal Information
We may collect personal information from the following sources:
Directly From You
When you:
• Create an account
• Place an order
• Contact customer support
• Subscribe to marketing communications
• Complete forms on our website
Automatically Through Our Website
We may collect information through:
• Cookies
• Analytics tools
• Similar technologies
• Website activity tracking
From Service Providers
We may receive information from third-party providers that support our business operations, including:
• Payment providers
• Shipping providers
• Shopify services
• Marketing and analytics providers
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing Our Services
We use your information to:
• Process and fulfill orders
• Complete payments
• Arrange shipping
• Manage returns and exchanges
• Provide customer support
• Maintain your account
Improving Customer Experience
We may use information to:
• Improve our website
• Understand customer preferences
• Recommend relevant products
• Improve our services
Marketing and Communication
With your consent where required, we may use your information to send:
• Promotional emails
• Product updates
• Special offers
• Marketing communications
You may unsubscribe from promotional communications at any time.
Security and Fraud Prevention
We may use information to:
• Verify transactions
• Detect suspicious activity
• Prevent fraud
• Protect our customers and business
Legal Requirements
We may process personal information when necessary to:
• Comply with applicable laws
• Respond to legal requests
• Protect our rights
• Resolve disputes
4. Sharing Your Personal Information
We may share your personal information with trusted third parties when necessary to provide our services.
These may include:
Service Providers
Such as:
• Payment processors
• Shipping and fulfillment partners
• Shopify
• Website hosting providers
• Customer support tools
• Analytics providers
Business and Marketing Partners
Where permitted, we may work with marketing providers to improve advertising and customer communication.
Legal Authorities
We may disclose information when required by law or to:
• Respond to legal requests
• Protect our rights
• Prevent fraud or illegal activity
We do not sell your personal information.
5. Shopify Platform
Our online store is powered by Shopify.
Shopify provides the e-commerce platform that allows us to sell products and provide services to customers.
Information submitted through our store may be processed by Shopify and third-party providers that support e-commerce functionality.
For more information about how Shopify handles personal information, please review Shopify’s privacy information.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Remember customer preferences
• Improve website functionality
• Analyze website traffic
• Provide relevant marketing
You can manage cookie settings through your browser settings.
Disabling cookies may affect certain website features.
7. Data Security
We take reasonable measures to protect your personal information.
These measures may include:
• Secure website connections
• Encryption technologies
• Trusted payment providers
• Security monitoring procedures
However, no online transmission or storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
• Provide our services
• Complete transactions
• Maintain business records
• Comply with legal obligations
• Resolve disputes
When information is no longer required, we take reasonable steps to remove or securely store it.
9. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
• Requesting access to your personal information
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Requesting restriction of processing
• Withdrawing consent where applicable
• Opting out of marketing communications
To exercise your rights, please contact us using the information below.
10. Children’s Privacy
Our website is not intended for children.
We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
12. International Data Transfers
Because we work with international service providers, your personal information may be processed or stored in countries outside your location.
We take reasonable steps to ensure that personal information is handled securely and according to applicable privacy requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
• Changes in our business practices
• Legal requirements
• Website improvements
• Service updates
Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Late Notice
Operated by: Bonfy
Business Address:
Ossewagendrift 38
3436AG Nieuwegein
Netherlands
Chamber of Commerce (KVK): 92775144
VAT Number: NL004975387B88
Email: info@latenotice.co.uk
Phone: +31 085 505 5328
Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM (CET/CEST)
We aim to respond to customer emails within 24 business hours, Monday through Friday. Messages received during weekends or public holidays are answered on the next business day.