Shipping policy
Last Updated: August 2026
At Late Notice, operated by Bonfy, we are committed to providing a clear and reliable shipping experience.
This Shipping Policy explains where we ship, how orders are processed, estimated delivery times, shipping costs, tracking information, and what customers can expect after placing an order.
1. Where We Ship
Late Notice currently ships to customers in the United Kingdom.
Shipping availability may depend on the delivery address and the service areas supported by our delivery partners.
2. Shipping Costs
Late Notice offers:
Free Shipping on all orders
There is:
• No minimum purchase requirement
• No additional standard shipping charge
• No hidden standard handling fees
Any applicable shipping information will be displayed during checkout before you complete your purchase.
3. Shipping Origin and Fulfillment
Late Notice works with trusted fulfillment partners to process and deliver customer orders.
Some products may be fulfilled and shipped from international fulfillment facilities depending on product availability and order requirements.
Because orders may be processed internationally:
• Tracking information may show multiple carriers or transit locations.
• Different shipping partners may handle your package during transportation.
• Orders containing multiple products may occasionally arrive in separate packages.
4. Order Processing Time
After your order has been successfully placed and payment has been authorized, our fulfillment process begins.
Orders are generally processed within:
1–2 business days
Monday through Friday, excluding applicable public holidays.
During processing, we may:
• Review order details
• Confirm payment
• Confirm product availability
• Prepare and package your order
• Arrange shipment with the appropriate delivery provider
Orders placed after 11:00 PM (CET/CEST) will generally be processed on the next business day.
5. Delivery Time
After your order has been processed and shipped, delivery usually takes:
6–8 business days
depending on:
• Delivery destination
• Shipping provider
• Carrier operations
• Seasonal demand
• Other circumstances outside our reasonable control
Total Estimated Shipping Time
The estimated total delivery time is:
7–10 business days
Including:
• Processing time: 1–2 business days
• Delivery time: 6–8 business days
Delivery estimates are not guaranteed and occasional delays may occur.
6. Shipping Providers
Depending on your order, destination, package size, and availability, Late Notice may use trusted shipping providers, including:
• Royal Mail
• Evri
• DHL
• UPS
• FedEx
• Other applicable delivery partners
The shipping provider used for your order may vary.
7. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.
You can use the tracking number provided to monitor your shipment through the applicable carrier website.
Please note:
• Tracking information may take some time to become active after shipment.
• International shipments may pass through different logistics partners before final delivery.
8. Delivery Issues
If your package:
• Arrives damaged
• Appears to be lost
• Experiences an unusual delivery delay
please contact our customer support team as soon as possible.
Please provide:
• Order number
• Delivery details
• Description of the issue
• Photos of damaged packaging or products when applicable
Our team will review the situation and assist you where possible.
For damaged, defective, or incorrect products, please also review our Return Policy and Refund Policy.
9. Incorrect Shipping Information
Please ensure that your shipping information is accurate and complete before completing your purchase.
Customers are responsible for providing:
• Correct recipient name
• Complete delivery address
• Apartment, building, or unit details where applicable
• City and postal code
• Valid contact information
Late Notice is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible.
We will make reasonable efforts to assist, but changes may not be possible once an order has been processed or shipped.
10. Multiple Package Shipments
Some orders may be shipped in multiple packages.
If your order contains multiple items:
• Packages may be shipped separately.
• Packages may have different tracking numbers.
• Packages may arrive on different dates.
If you receive only part of your order, please check the available tracking information for remaining shipments before contacting customer support.
11. Delivery Delays
We work to process and ship orders within the stated timeframes.
However, delays may occasionally occur due to circumstances outside our reasonable control, including:
• Carrier congestion
• Customs procedures
• Weather conditions
• High shipping volumes
• Public holidays
• International transportation delays
• Unexpected logistical issues
If your order experiences an unexpected delay, please contact us with your order number so we can review the situation.
12. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing the order.
We will make reasonable efforts to assist, but changes or cancellations may not be possible once an order has entered processing or has been shipped.
For returns after delivery, please review our Return Policy and Refund Policy.
13. Shipping and Returns
For approved returns involving:
• Damaged products
• Defective products
• Incorrect products
Return arrangements will be handled according to the circumstances of the claim and our applicable policies.
For approved change-of-mind returns, customers may be responsible for applicable return shipping costs.
Please review our Return Policy for complete return requirements.
14. Customer Support
If you have questions about shipping, delivery, or an existing order, please contact us.
Late Notice
Operated by: Bonfy
Business Address:
Ossewagendrift 38
3436AG Nieuwegein
Netherlands
Chamber of Commerce (KVK): 92775144
VAT Number: NL004975387B88
Email: info@latenotice.co.uk
Phone: +31 085 505 5328
Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM (CET/CEST)
We aim to respond to customer emails within 24 business hours, Monday through Friday. Messages received during weekends or public holidays are answered on the next business day.